Customer Experience
Customer Experience
Hospitality is changing.
If recent events have shown anything, it’s that nothing can be taken for granted. Great customer experiences spring from the ability to adapt – which is where our platform comes in.
For the new normal, the next normal, and the one after that.
The technology behind top service.
Great hospitality relies on great people. But technology is playing an increasingly vital part, changing the way guests expect to interact with your business. That's why we're always evolving our software with the future in mind.
Remove any friction.
Customer expectations evolve in line with technology. Our order and pay functionality makes logistics hassle-free for your guests. And we’ve considered all those small but oh-so significant details, like bill splitting.
Prioritise everyone’s safety.
Digitising your menus and ordering systems means limiting contact and doing away with reusable menus. It’s more hygienic for guests and staff alike.
Make it memorable.
Seamless mobile ordering everywhere from front desk to poolside creates memorable experiences — and ever-loyal guests.
Enjoy the simplicity.
Let your guests decide if they want to takeaway through your branded menu website, order before they arrive, or just simply sit down and enjoy a nice dinner.
Good times all round.
Half-time specials. Interval drinks. Ordered from anywhere, pre-paid and picked up. Surprise and delight your guests with queue-beating moments that enhance their overall experience — and keep them coming back for more.
Keep your guests wowed.
Cold brew? Double espresso? Cap? With our detailed reporting, you'll be able to pinpoint your guests' exact tastes in coffee. Build a loyal customer base and, to show that you really care, spoil them with specials and promotions across all your locations.
The Dial Restaurant and Bar
Renowned for its excellent service and welcoming atmosphere, The Dial is an elegant restaurant and cocktail bar located in Burton On Trent. We recently discussed with Owner James Weeks why he chose Bizzon and how Order & Pay functionality has increased customer spend and decreased FOH labour costs.
Bread Ahead
Bread Ahead has successfully utilised Bizzon’s ePos and payment platform since 2018. We recently discussed with Founder Matthew Jones how our single ePOS and card payment solution has streamlined their operations.
